Frequently Asked Questions
Everything you need to know about your Rescue Spa experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout if you need your skincare essentials sooner.
What is your return policy for skincare products?
We accept returns on unopened and unused products within 14 days of purchase. Due to hygiene and safety standards, we cannot accept returns on items that have been opened or used.
Are the products sold on Rescue Spa authentic?
Yes, we are authorized retailers for every brand we carry. All products are sourced directly from the manufacturers to ensure 100% authenticity and freshness.
Do you offer international shipping?
Currently, we ship to select international destinations. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Can I get a personalized skin consultation online?
Absolutely. Our expert estheticians are available for virtual consultations to help you build a customized regimen tailored to your specific skin type and concerns.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and Apple Pay for a seamless checkout experience.